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Diane Harston

Client Relations Manager

It was in the Fall of 2007 when Diane’s family went through a major financial challenge which resulted in this stay-at-home mom of 9 having to look for employment in order to help support her family. She knew about Larsen Billing Service and was drawn to it because of its business model. Those working for LBS were allowed the opportunity not only to work from home, but to work for those who have a positive impact on the communities in which they live – midwives and medical providers. Diane was hired on and quickly became one of the many ‘success stories’ of Larsen Billing Service. The LBS business model - that of teach, nurture, train, and trust those whom you work with and they will do well their part - was key in this success. This same strong business model remains in place to this day.

Diane brings just the right balance of leadership and organizational skills, coupled with her compassion and sound business sense and experience. All of these traits make her the ideal person to oversee our Client Relations Department and to interact often with our clients.

When you visit with Diane, you soon come to know that she has a strong sense of faith, family values, and service. And oh, the stories she and her husband, Glen, could tell relating to their successes, failures, adventures, and lessons learned as parents of their very active and diverse children (and grandchildren)! Their family is very close and continues to be so, and the adventures just never end. But then, how could they with a family of that size (and growing)?

Diane and Glen, now empty-nesters, have recently moved from country living to living the ‘island life’ on an island that is nestled at the foot of the San Juan Islands in Washington State. With water, cycling, and hiking playing big parts in their lives, this seems a natural place for them to be. With ocean views on one side and mountain ranges on the other, slowing down just is not in their plan – not yet, anyway!

As she serves as our Client Relations Manager, Diane has the privilege of getting to know and building relationships with many of our Clients, and wishes she could meet them all. She is passionate about being a true representative and spokes-person for our Clients as she understands well that our Clients are THE most important aspect of Larsen Billing Service. Her motto? To help each Client feel as if he or she is our only client.